Persona Identities incident

Subset of non-US database verifications are experiencing elevated connectivity issues

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on July 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 08:34 PM UTC
Resolved
Jul 23, 2026, 08:34 PM UTC
Duration
—
Detected by Pingoru
Jul 23, 2026, 08:34 PM UTC

Update timeline

  1. investigating Jul 23, 2026, 08:03 PM UTC

    Status: Investigating As of 20:36 UTC, a subset of non-US database verifications are experiencing elevated connectivity issues. We are actively investigating the issue.

  2. monitoring Jul 23, 2026, 08:14 PM UTC

    Status: Monitoring As of 21:02 UTC, we are seeing rate recovery. Monitoring is ongoing.

  3. resolved Jul 23, 2026, 08:34 PM UTC

    Status: Resolved Between 20:36 UTC and 21:02 UTC, we experienced elevated connectivity issues affecting a subset of non-US database verifications. This is now resolved.