Persona Identities incident

Intermittent errors

Minor Resolved View vendor source →
Started
Feb 06, 2026, 08:00 AM UTC
Resolved
Feb 06, 2026, 08:00 AM UTC
Duration
Detected by Pingoru
Feb 06, 2026, 08:00 AM UTC

Affected components

APIReportsWorkflowsWebhooksDashboardGraphVerificationsInquiries & CollectionsCases

Update timeline

  1. identified Feb 06, 2026, 07:57 AM UTC

    Status: Identified For approximately three minutes between 7:57 AM 2/6 UTC and 8:00 AM 2/6 UTC we saw intermittent spikes of 500 errors for a subset of US customers. Note: DE1 was not affected during this window. Affected components Cases (Operational) Dashboard (Operational) Inquiries & Collections (Operational) Graph (Operational) Workflows (Operational) Webhooks (Operational) Verifications (Operational) Reports (Operational) API (Operational)

  2. resolved Feb 06, 2026, 08:00 AM UTC

    Status: Resolved This issue has been resolved Affected components Workflows (Operational) Inquiries & Collections (Operational) Graph (Operational) Cases (Operational) API (Operational) Reports (Operational) Dashboard (Operational) Webhooks (Operational) Verifications (Operational)

Looking to track Persona Identities downtime and outages?

Pingoru polls Persona Identities's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Persona Identities reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Persona Identities alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Persona Identities for free

5 free monitors · No credit card required