Persona Identities experienced a minor incident on March 4, 2026 affecting API and Reports and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 04, 2026, 02:00 PM UTC
Status: Identified Persona has identified evaluated response times with the API in US Legacy. Affected components Verifications (Operational) Dashboard (Operational) Cases (Operational) Workflows (Operational) Webhooks (Operational) API (Degraded performance) Reports (Operational) Inquiries & Collections (Operational) Graph (Operational)
- resolved Mar 04, 2026, 02:15 PM UTC
Status: Resolved Between Mar 4, 2026 14:09 UTC - Mar 4, 2026 14:21 UTC, Persona identified evaluated response times with the API in US Legacy. Affected components Workflows (Operational) API (Operational) Graph (Operational) Dashboard (Operational) Inquiries & Collections (Operational) Reports (Operational) Cases (Operational) Webhooks (Operational) Verifications (Operational)