Persona Identities incident

Degraded performance in US Legacy

Minor Resolved View vendor source →
Started
Mar 04, 2026, 02:15 PM UTC
Resolved
Mar 04, 2026, 02:15 PM UTC
Duration
Detected by Pingoru
Mar 04, 2026, 02:15 PM UTC

Affected components

APIReportsWorkflowsWebhooksDashboardGraphVerificationsInquiries & CollectionsCases

Update timeline

  1. identified Mar 04, 2026, 02:00 PM UTC

    Status: Identified Persona has identified evaluated response times with the API in US Legacy. Affected components Verifications (Operational) Dashboard (Operational) Cases (Operational) Workflows (Operational) Webhooks (Operational) API (Degraded performance) Reports (Operational) Inquiries & Collections (Operational) Graph (Operational)

  2. resolved Mar 04, 2026, 02:15 PM UTC

    Status: Resolved Between Mar 4, 2026 14:09 UTC - Mar 4, 2026 14:21 UTC, Persona identified evaluated response times with the API in US Legacy. Affected components Workflows (Operational) API (Operational) Graph (Operational) Dashboard (Operational) Inquiries & Collections (Operational) Reports (Operational) Cases (Operational) Webhooks (Operational) Verifications (Operational)

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