Persona Identities incident
Elevated Workflow completion time on US Legacy
Persona Identities experienced a minor incident on March 22, 2026 affecting API and Reports and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 22, 2026, 12:01 AM UTC
Status: Identified Since 12:01 am UTC, we saw degraded performance with Workflows on our US1 region. Workflow completion times were elevated during this period. We've identified the cause and are working on resolving the issue. Affected components Dashboard (Operational) API (Operational) Graph (Operational) Verifications (Operational) Inquiries & Collections (Operational) Workflows (Degraded performance) Cases (Operational) Reports (Operational) Webhooks (Operational)
- resolved Mar 22, 2026, 12:15 AM UTC
Status: Resolved Between 12:01 am and 12:15am UTC, we saw degraded performance with Workflows on our US1 region. Workflow completion times were elevated during this period. This is now resolved. Affected components Cases (Operational) Dashboard (Operational) Workflows (Operational) Webhooks (Operational) API (Operational) Graph (Operational) Verifications (Operational) Inquiries & Collections (Operational) Reports (Operational)