Persona Identities incident

Slightly elevated workflow run errors for some customers

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on April 2, 2026 affecting API and Reports and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 03:32 AM UTC
Resolved
Apr 02, 2026, 03:32 AM UTC
Duration
—
Detected by Pingoru
Apr 02, 2026, 03:32 AM UTC

Affected components

APIReportsWorkflowsWebhooksDashboardGraphVerificationsInquiries & CollectionsCases

Update timeline

  1. resolved Apr 02, 2026, 03:32 AM UTC

    Status: Resolved On April 2, 2026 between 2:50 am and 3:32 am UTC, a small number of customers may have experienced slightly elevated response times and an approximately 10% increase in workflow run errors. This is now resolved. Affected components Webhooks (Operational) API (Operational) Inquiries & Collections (Operational) Cases (Operational) Graph (Operational) Workflows (Operational) Dashboard (Operational) Verifications (Operational) Reports (Operational)