Persona Identities experienced a minor incident on April 21, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Apr 21, 2026, 10:14 PM UTC
Status: Investigating Customers are experiencing elevated 400 error response codes. Affected components API (Degraded performance)
- monitoring Apr 21, 2026, 11:10 PM UTC
Status: Monitoring Full rollback at 10:12 PM UTC resolved the issue. We are currently monitoring to confirm full resolution. Affected components API (Degraded performance)
- resolved Apr 21, 2026, 11:48 PM UTC
Status: Resolved Between 19:00 UTC and 22:12 UTC, customers intermittently saw elevated 400 error API responses. The issue is now resolved. Affected components API (Operational)