Persona Identities incident

High rate of MX Database verification failures — Identified

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 04:49 AM UTC
Resolved
Sep 16, 2026, 04:49 AM UTC
Duration
—
Detected by Pingoru
Sep 16, 2026, 04:49 AM UTC

Update timeline

  1. investigating Sep 16, 2026, 04:49 AM UTC

    We confirmed that RENAPO (Registro Nacional de Población), Mexican government agency responsible for registering and verifying the identity of all residents in Mexico and Mexican citizens living abroad, is undergoing maintenance until September 17th, 20206 at 6:00 UTC. We're investigating options to bring back MX DBV.