Permutive incident

Errors in Audience & Campaign Insights

Minor Ongoing View vendor source →

Permutive is currently experiencing a minor incident affecting Permutive Analytics, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 04:32 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 04, 2026, 04:32 PM UTC

Affected components

Permutive Analytics

Update timeline

  1. investigating Jun 04, 2026, 04:32 PM UTC

    We are currently investigating an issue affecting Audience and Campaign Insights, where some customers may see errors or missing data when loading Insights. This appears to be caused by heavy load on our reporting infrastructure, which is causing some queries to time out. This affects the Insights reporting layer only — data collection, cohort building, and campaign activation and delivery are not impacted, and no data is being lost. Our engineering team is actively working on it. We will provide a further update as soon as possible.