Permutive incident

Permutive API - Dropped Events

Notice Resolved View vendor source →

Permutive experienced a notice incident on November 21, 2018 affecting Permutive API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2018, 07:45 PM UTC
Resolved
Nov 21, 2018, 07:45 PM UTC
Duration
—
Detected by Pingoru
Nov 21, 2018, 07:45 PM UTC

Affected components

Permutive API

Update timeline

  1. resolved Nov 21, 2018, 07:45 PM UTC

    Our API experienced an intermittent issue with event processing between 16:44 UTC and 19.18 UTC. This has resulted in a partial loss in event data during this period. This issue was caused by a bug in a routine deployment which was not detected during testing. The deployment has now been rolled back and API services are fully restored. We will continue to monitor the situation and our engineering team will plan improvements to reduce the risk of downtime in future.