Affected components
Update timeline
- identified Mar 03, 2026, 09:47 AM UTC
We are currently experiencing issues with our Insights platform, which is impacting the availability of the following areas: Planning Cohort Sizes AI Recommendations (Optimisation) Dashboard Our Engineering team has identified the issue and is actively working to restore full service.
- monitoring Mar 03, 2026, 01:52 PM UTC
We are continuing to work on restoring the affected Insights services. Our team has identified the issue and has implemented changes to resolve it. All impacted services are currently recovering and returning to fully operational: - Dashboard - Planning - AI Recommendations in Optimization - Live Audience Sizes - Cohort Export We will continue to monitor the situation and provide a further update once we have confirmed the issue has been resolved.
- resolved Mar 03, 2026, 07:01 PM UTC
This incident has been resolved and all impacted services are fully operational: Planning Cohort Sizes AI Recommendations (Optimisation) Dashboard
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