Resolved after 4 days 17 hours, affecting Permutive Analytics and Routing, on February 25, 2026.
All affected services are now fully operational: Audience Imports Ingestion Batch Routing Insights Event Metrics in Dashboard Server-Side Activations Client-side segmentation and activation operated normally throughout the incident. No data was lost. We appreciate your patience.
Affected components
Update timeline
- identified Feb 25, 2026, 03:55 PM UTC
We are currently experiencing infrastructure issues causing delays to the following services: - Audience Imports Ingestion – Delays in data ingestion - Batch Routing – Delays in batch data delivery (stream routing remains fully operational) - Insights – Delays in data availability - Event Metrics in Dashboard – Delays in metrics updates - Server-Side Activations – Delays in segment activation data being sent to partners Client-side segmentation and activation continue to operate normally. Our engineering team is investigating and we will provide updates as the situation develops.
- identified Feb 26, 2026, 08:26 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 26, 2026, 08:27 AM UTC
Server-Side Activations are now fully operational. We are continuing to work on restoring the remaining affected services: Audience Imports Ingestion – Delays in data ingestion Batch Routing – Delays in batch data delivery (stream routing remains fully operational) Insights – Delays in data availability Event Metrics in Dashboard – Delays in metrics updates Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.
- identified Feb 27, 2026, 02:28 PM UTC
The following services are now fully operational: Server-Side Activations Insights Audience Imports Ingestion Batch Routing We are continuing to work on restoring Event Metrics in Dashboard. Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.
- identified Mar 02, 2026, 08:59 AM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 02, 2026, 09:00 AM UTC
All affected services are now fully operational: Audience Imports Ingestion Batch Routing Insights Event Metrics in Dashboard Server-Side Activations Client-side segmentation and activation operated normally throughout the incident. No data was lost. We appreciate your patience.
Your product runs on more than Permutive
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services