Permutive incident

Incident with upstream provider

Critical Resolved View vendor source →

Permutive experienced a critical incident on June 11, 2019 affecting Permutive Analytics, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2019, 12:47 PM UTC
Resolved
Jun 11, 2019, 02:01 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 11, 2019, 12:47 PM UTC

Affected components

Permutive Analytics

Update timeline

  1. identified Jun 11, 2019, 12:47 PM UTC

    We integrate Periscope Data (https://periscopedata.com) to provide our in app analytics dashboards. Periscope is currently experiencing an outage which is effecting our ability to provide analytics in our dashboard. We have reported the problem with them and await a response. There's a limited amount we can do to effect a fix for this component of our dashboard, it being provided by a third-party; but we will keep you updated on any changes from our provider.

  2. resolved Jun 11, 2019, 02:01 PM UTC

    Periscope have identified and mitigated the issue in their systems, more information is available here: https://status.periscopedata.com/incidents/kk3pzphwv9sq