Permutive incident

Google Authentication Services Global Outage

Notice Resolved View vendor source →

Permutive experienced a notice incident on December 14, 2020 affecting Permutive API, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 12:28 PM UTC
Resolved
Dec 14, 2020, 08:28 PM UTC
Duration
8h
Detected by Pingoru
Dec 14, 2020, 12:28 PM UTC

Affected components

Permutive API

Update timeline

  1. identified Dec 14, 2020, 12:28 PM UTC

    We are affected by the ongoing global issues with Google's authentication system. We are unable to monitor any of our usual metrics at this time. We believe everything is operational and will continue monitoring and posting updates until this is resolved."

  2. identified Dec 14, 2020, 12:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 14, 2020, 12:39 PM UTC

    Google Services are being restored and we now have full oversight of our metrics. We will continue to monitor this until Google has stabilised their systems.

  4. resolved Dec 14, 2020, 08:28 PM UTC

    This incident has been resolved.