Permutive experienced a major incident on January 18, 2022 affecting Permutive Analytics, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Permutive Analytics
Update timeline
- investigating Jan 18, 2022, 02:58 PM UTC
We have identified an issue with insights platform. Currently the issue is impacting Index & Overlap report and Custom Cohort list export functionality where Cohort Sizes / Uniques are being reported as 0. Our Engineering team is actively investigating this further.
- resolved Jan 18, 2022, 04:14 PM UTC
Engineering team has identified and resolved the underlying issue. Insights platform is fully operational again, there has been no loss of data.