Permutive experienced a critical incident on December 5, 2025 affecting Permutive Dashboard and Permutive SDKs, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 05, 2025, 09:13 AM UTC
We are currently experiencing an issue with our CDN provider, which began at 08:48 UTC. Our CDN provider delivers the Permutive SDK to end-users on Web environments and is also used to serve the Permutive Dashboard. For new users that do not have the SDK cached, event capture and targeting will not function as expected. Customers currently cannot access the Permutive Dashboard. We are working with Cloudflare to resolve this issue as soon as possible.
- resolved Dec 05, 2025, 09:32 AM UTC
Our CDN provider's outage was resolved at 09:11 UTC, restoring full service to the Permutive Dashboard and SDKs. We will continue to monitor this throughout the day.