Permutive incident

Permutive API outage

Resolved after 12 hours 40 minutes, affecting Permutive API, on March 5, 2024.

monitoring Mar 05, 2024, 09:20 AM UTC

The Permutive API suffered an outage between 01:36 UTC and 06:49 UTC on 5th March 2024. During this period, segmentation & activation of users remained operational with degraded service, but Insights and Routing were affected. All services have been restored and our team are investigating the cause.

Started
Mar 05, 2024, 09:20 AM UTC
Resolved
Mar 05, 2024, 10:00 PM UTC
Duration
12h 40m
Detected by Pingoru
Mar 05, 2024, 09:20 AM UTC

Affected components

Permutive API

Update timeline

  1. monitoring Mar 05, 2024, 09:20 AM UTC

    The Permutive API suffered an outage between 01:36 UTC and 06:49 UTC on 5th March 2024. During this period, segmentation & activation of users remained operational with degraded service, but Insights and Routing were affected. All services have been restored and our team are investigating the cause.

  2. resolved Mar 05, 2024, 10:00 PM UTC

    This incident has been resolved.

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