Permutive incident

Permutive Events API outage

Resolved after 3 hours 54 minutes, affecting Permutive API and Routing, on August 15, 2024.

monitoring Aug 15, 2024, 09:38 AM UTC

The Permutive Events API suffered an outage between 05:22 UTC and 06:32 UTC on 15th August 2024. During this period, segmentation & activation of users remained operational with degraded service, but Insights and Routing were affected. All services have been restored and our team are now monitoring.

Started
Aug 15, 2024, 09:38 AM UTC
Resolved
Aug 15, 2024, 01:32 PM UTC
Duration
3h 54m
Detected by Pingoru
Aug 15, 2024, 09:38 AM UTC

Affected components

Permutive APIRouting

Update timeline

  1. monitoring Aug 15, 2024, 09:38 AM UTC

    The Permutive Events API suffered an outage between 05:22 UTC and 06:32 UTC on 15th August 2024. During this period, segmentation & activation of users remained operational with degraded service, but Insights and Routing were affected. All services have been restored and our team are now monitoring.

  2. resolved Aug 15, 2024, 01:32 PM UTC

    This incident has been resolved with no further downtime expected.

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