Perimeter 81 incident
Some users may experience connectivity issues within Israel
Resolved after 59 minutes, on March 1, 2023.
On March 1st 12:45 UTC we identified high latency between multiple Israeli ISPs towards AWS US regions, which impacted users and Gateways located in Israel from establishing a connection. At 13:25 UTC the latency witnessed began improving gradually and the system started slowly recovering, allowing agents to complete an end-to-end connection. At 14:00 UTC the Israeli ISPs were fully up and all connectivity to Perimeter 81 resources was restored. The root cause of the outage originated in several Israeli Internet Service Providers, with specific details pending from the providers.
Update timeline
- investigating Mar 01, 2023, 01:06 PM UTC
We are witnessing connectivity issues for users based in Israel. We are investigating the issue further and will provide an update shortly
- monitoring Mar 01, 2023, 01:30 PM UTC
Connectivity issues are no longer present. Issue seems to originate from a general routing issue in Israel. We continue investigating the issue with several ISPs for the root cause
- resolved Mar 01, 2023, 02:06 PM UTC
This incident has been resolved.
- postmortem Mar 02, 2023, 06:43 PM UTC
On March 1st 12:45 UTC we identified high latency between multiple Israeli ISPs towards AWS US regions, which impacted users and Gateways located in Israel from establishing a connection. At 13:25 UTC the latency witnessed began improving gradually and the system started slowly recovering, allowing agents to complete an end-to-end connection. At 14:00 UTC the Israeli ISPs were fully up and all connectivity to Perimeter 81 resources was restored. The root cause of the outage originated in several Israeli Internet Service Providers, with specific details pending from the providers.
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