Resolved after 5 hours 8 minutes, on March 27, 2023.
Users are able to connect, we are monitoring the system.
Update timeline
- investigating Mar 27, 2023, 06:58 AM UTC
We are witnessing connectivity issues reported from several users. New connections may fail to establish. We are investigating the issue further and will provide an update shortly.
- investigating Mar 27, 2023, 07:18 AM UTC
We have identified the connectivity issues source and continue investigation for the root cause.
- investigating Mar 27, 2023, 07:46 AM UTC
We are continuing to investigate this issue.
- investigating Mar 27, 2023, 08:14 AM UTC
Root cause analysis is on going.
- identified Mar 27, 2023, 08:39 AM UTC
We have identified the root cause and working towards resolving it.
- identified Mar 27, 2023, 09:15 AM UTC
We have reseted our main control component (SDP) and are working on remediating all components.
- identified Mar 27, 2023, 09:50 AM UTC
We are still working on remediation of some of the control components
- monitoring Mar 27, 2023, 10:03 AM UTC
Some users are able to connect, we are monitoring the system.
- monitoring Mar 27, 2023, 10:19 AM UTC
Users are able to connect, we are monitoring the system.
- monitoring Mar 27, 2023, 10:37 AM UTC
Users are able to connect, we are monitoring the system.
- resolved Mar 27, 2023, 12:06 PM UTC
The Global connectivity issue has been resolved
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