Perimeter 81 incident

Some users may experience connectivity issues with third party provider gateways

Resolved after 2 hours 7 minutes, on May 25, 2023.

identified May 25, 2023, 07:51 PM UTC

We are continuing to work on a fix for this issue.

Started
May 25, 2023, 06:13 PM UTC
Resolved
May 25, 2023, 08:20 PM UTC
Duration
2h 7m
Detected by Pingoru
May 25, 2023, 06:13 PM UTC

Update timeline

  1. investigating May 25, 2023, 06:13 PM UTC

    We have identified an issue with our 3rd party gateway provider that affects the ability to connect, create, and modify gateways hosted in 3rd party regions. We are working with the service provider to resolve the issue ASAP.

  2. investigating May 25, 2023, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. identified May 25, 2023, 07:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 25, 2023, 07:51 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved May 25, 2023, 08:20 PM UTC

    This incident has been resolved.

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