PerceptionPoint incident

DNS issue

Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on October 23, 2020 affecting Email Scanning, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2020, 10:27 AM UTC
Resolved
Oct 23, 2020, 11:27 AM UTC
Duration
1h
Detected by Pingoru
Oct 23, 2020, 10:27 AM UTC

Affected components

Email Scanning

Update timeline

  1. investigating Oct 23, 2020, 10:27 AM UTC

    DNS issue: not-scan emails we are scanning now

  2. monitoring Oct 23, 2020, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2020, 11:27 AM UTC

    This incident has been resolved.