PerceptionPoint incident

High rate of FP's

Notice Ongoing View vendor source →

PerceptionPoint is currently experiencing a notice incident affecting Email Scanning, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 09:13 AM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
May 15, 2026, 09:13 AM UTC

Affected components

Email Scanning

Update timeline

  1. investigating May 15, 2026, 09:13 AM UTC

    We are experiencing a high rate of FP due to unexpected engine behaviour. The engine was truned off and we are working to rescan all recent traffic and release the false detected emails.

  2. monitoring May 15, 2026, 09:13 AM UTC

    A fix has been implemented and we are monitoring the results.