PerceptionPoint incident

Xray on Europe Environment is Down

Critical Resolved View vendor source →

PerceptionPoint experienced a critical incident on November 8, 2020 affecting XRAY (User Interface Only) and API, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2020, 11:05 AM UTC
Resolved
Nov 08, 2020, 11:21 AM UTC
Duration
16m
Detected by Pingoru
Nov 08, 2020, 11:05 AM UTC

Affected components

XRAY (User Interface Only)API

Update timeline

  1. investigating Nov 08, 2020, 11:05 AM UTC

    We are working on fix and will solve it soon

  2. investigating Nov 08, 2020, 11:07 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 08, 2020, 11:19 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 08, 2020, 11:20 AM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 08, 2020, 11:57 AM UTC

    This incident has been resolved.