PerceptionPoint incident

High FP rate for files scanning

Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on August 18, 2021 affecting AWS ses-us-east-1, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 02:19 PM UTC
Resolved
Aug 18, 2021, 08:05 PM UTC
Duration
5h 46m
Detected by Pingoru
Aug 18, 2021, 02:19 PM UTC

Affected components

AWS ses-us-east-1

Update timeline

  1. investigating Aug 18, 2021, 02:19 PM UTC

    We are currently investigating this issue.

  2. identified Aug 18, 2021, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 18, 2021, 06:10 PM UTC

    We've deployed a fix and we are monitoring the progress

  4. resolved Aug 18, 2021, 08:05 PM UTC

    We currently rescan all emails that were suspicious with the FP verdict