PerceptionPoint incident

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Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on October 14, 2021 affecting XRAY (User Interface Only) and AWS ses-eu-west-1, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 12:02 PM UTC
Resolved
Oct 15, 2021, 02:06 PM UTC
Duration
1d 2h
Detected by Pingoru
Oct 14, 2021, 12:02 PM UTC

Affected components

XRAY (User Interface Only)AWS ses-eu-west-1

Update timeline

  1. investigating Oct 14, 2021, 12:02 PM UTC

    We are currently investigating this issue.

  2. identified Oct 14, 2021, 07:21 PM UTC

    We are implementing a fix that will require a few hours to complete. Currently, only scans from October 1st to date may not be accessible in X-Ray. The system is fully functional and scanning all content

  3. resolved Oct 15, 2021, 02:06 PM UTC

    This incident has been resolved.