PerceptionPoint incident

Login is not operational for non SAML users

Major Resolved View vendor source →

PerceptionPoint experienced a major incident on July 4, 2022 affecting XRAY (User Interface Only), lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2022, 03:23 PM UTC
Resolved
Jul 04, 2022, 04:47 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 04, 2022, 03:23 PM UTC

Affected components

XRAY (User Interface Only)

Update timeline

  1. investigating Jul 04, 2022, 03:23 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 04, 2022, 03:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 04, 2022, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 04, 2022, 04:47 PM UTC

    This incident has been resolved.