PerceptionPoint incident

EU Environment - We are experiencing a load that causes email delivery delays

Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on December 12, 2022 affecting API and Email Scanning, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2022, 05:34 PM UTC
Resolved
Dec 12, 2022, 07:12 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 12, 2022, 05:34 PM UTC

Affected components

APIEmail Scanning

Update timeline

  1. investigating Dec 12, 2022, 05:34 PM UTC

    We are currently investigating a load in our EU environment that causes longer email scanning and delivery

  2. investigating Dec 12, 2022, 05:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 12, 2022, 05:55 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 12, 2022, 06:22 PM UTC

    The issue has been identified and we are now working to recover

  5. monitoring Dec 12, 2022, 06:54 PM UTC

    We are now monitoring the system

  6. resolved Dec 12, 2022, 07:12 PM UTC

    The issue is now resolved