PerceptionPoint incident

We are experiencing email delays in the US environment

Minor Resolved View vendor source →

PerceptionPoint experienced a minor incident on January 30, 2023 affecting Email Scanning, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 03:50 PM UTC
Resolved
Jan 30, 2023, 04:26 PM UTC
Duration
35m
Detected by Pingoru
Jan 30, 2023, 03:50 PM UTC

Affected components

Email Scanning

Update timeline

  1. investigating Jan 30, 2023, 03:50 PM UTC

    We are currently investigating a load in our US environment that causes emails delivery delays

  2. identified Jan 30, 2023, 04:04 PM UTC

    The issue is now fixed and all emails that were delayed are now being delivered

  3. monitoring Jan 30, 2023, 04:15 PM UTC

    The system is recovered and we are now monitoring it

  4. resolved Jan 30, 2023, 04:26 PM UTC

    This incident has been resolved.