PerceptionPoint incident

AUS environment - we are experiencing issues with scanning emails

Minor Resolved View vendor source →

PerceptionPoint experienced a minor incident on February 7, 2023 affecting Email Scanning, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 09:27 AM UTC
Resolved
Feb 07, 2023, 10:21 AM UTC
Duration
53m
Detected by Pingoru
Feb 07, 2023, 09:27 AM UTC

Affected components

Email Scanning

Update timeline

  1. investigating Feb 07, 2023, 09:27 AM UTC

    We are currently investigating this issue.

  2. identified Feb 07, 2023, 09:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 07, 2023, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 07, 2023, 10:05 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 07, 2023, 10:21 AM UTC

    This incident has been resolved.