PerceptionPoint incident

Current AWS Lambda service degradation is impacting our system and email delivery is slowed down in our US environment

Major Resolved View vendor source →

PerceptionPoint experienced a major incident on June 13, 2023 affecting Email Scanning, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:16 PM UTC
Resolved
Jun 13, 2023, 10:18 PM UTC
Duration
3h 1m
Detected by Pingoru
Jun 13, 2023, 07:16 PM UTC

Affected components

Email Scanning

Update timeline

  1. investigating Jun 13, 2023, 07:16 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 13, 2023, 08:22 PM UTC

    We are continuing to investigate the issue and looking for solutions while receiving updates from AWS support

  3. monitoring Jun 13, 2023, 09:40 PM UTC

    The AWS services are now recovering and emails are being delivered

  4. resolved Jun 13, 2023, 10:18 PM UTC

    This incident has been resolved.