PerceptionPoint incident

X-Ray dashboard slowness

Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on March 26, 2024 affecting XRAY (User Interface Only) and Email Scanning, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 08:43 PM UTC
Resolved
Mar 26, 2024, 09:29 PM UTC
Duration
46m
Detected by Pingoru
Mar 26, 2024, 08:43 PM UTC

Affected components

XRAY (User Interface Only)Email Scanning

Update timeline

  1. investigating Mar 26, 2024, 08:43 PM UTC

    We are investigating a slowness in X-Ray and a short delay in email delivery

  2. identified Mar 26, 2024, 08:57 PM UTC

    A fix to the UI issue has been implemented, and we are now reviewing the performance

  3. monitoring Mar 26, 2024, 09:20 PM UTC

    The X-Ray dashboard is now fully functional, and we deliver emails with no delays. We are monitoring the stability of the system

  4. resolved Mar 26, 2024, 09:29 PM UTC

    This incident has been resolved.