PerceptionPoint experienced a minor incident on September 24, 2024 affecting XRAY (User Interface Only), lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2024, 05:57 PM UTC
We are currently investigating this issue.
- investigating Sep 24, 2024, 05:57 PM UTC
We are continuing to investigate this issue.
- investigating Sep 24, 2024, 06:46 PM UTC
We are continuing to investigate this issue.
- resolved Sep 24, 2024, 06:46 PM UTC
This incident has been resolved.
- postmortem Sep 24, 2024, 06:51 PM UTC
Today we performed a standard update for the admin role in X-Ray and one of the new permissions caused an error that impacted admin users in our US environment to not see scans. The team roles back the change and will execute additional testing before the next deployment of this feature. The status page incident was also late to get updated. The team is working on updated processes to improve the communication with our customers