PerceptionPoint incident

Ticketing System and Alerts Issue

Notice Resolved View vendor source →

PerceptionPoint experienced a notice incident on October 7, 2024, lasting 19h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 11:11 AM UTC
Resolved
Oct 08, 2024, 06:59 AM UTC
Duration
19h 47m
Detected by Pingoru
Oct 07, 2024, 11:11 AM UTC

Update timeline

  1. identified Oct 07, 2024, 11:11 AM UTC

    We are currently experiencing issues with our ticketing system and alerting mechanism due to a problem with a third-party vendor. For incident investigations, please email [email protected] with the relevant email details. For support, contact us at [email protected]. We apologize for any inconvenience and appreciate your understanding.

  2. resolved Oct 08, 2024, 06:59 AM UTC

    The issue has now been resolved. The alerts and reports will be sent shortly. We apologize for the inconvenience and appreciate your understanding.