PerceptionPoint incident

X-Ray dashboard slowness

Minor Resolved View vendor source →

PerceptionPoint experienced a minor incident on October 28, 2024 affecting XRAY (User Interface Only), lasting 17h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 06:46 PM UTC
Resolved
Oct 29, 2024, 12:35 PM UTC
Duration
17h 48m
Detected by Pingoru
Oct 28, 2024, 06:46 PM UTC

Affected components

XRAY (User Interface Only)

Update timeline

  1. identified Oct 28, 2024, 06:46 PM UTC

    Some customers in our US environment are experiencing a slow response in the X-Ray Dashboard. The issue was identified and requires collaboration with the AWS support team. The teams are working to solve the issue as soon as possible. Data scanning is fully functional

  2. resolved Oct 29, 2024, 12:35 PM UTC

    The issue is now resolved and the X-Ray dashboard is performing regularly