PerceptionPoint incident

We are experiencing a load that causes delayed emails

Minor Resolved View vendor source →

PerceptionPoint experienced a minor incident on February 27, 2025 affecting Email Scanning, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 08:18 PM UTC
Resolved
Feb 27, 2025, 10:17 PM UTC
Duration
1h 59m
Detected by Pingoru
Feb 27, 2025, 08:18 PM UTC

Affected components

Email Scanning

Update timeline

  1. identified Feb 27, 2025, 08:18 PM UTC

    We are experiencing a load that causes a delay in sending emails. The issue was identified and we are working to fix it

  2. monitoring Feb 27, 2025, 08:58 PM UTC

    We have implemented a fix and the system is now fully functioning. We are monitoring the system for potential delays while recovering from the issue

  3. resolved Feb 27, 2025, 10:17 PM UTC

    This incident has been resolved.