PerceptionPoint incident

We are investigating reports of slow email delivery

Minor Resolved View vendor source →

PerceptionPoint experienced a minor incident on March 1, 2025 affecting Email Scanning, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2025, 05:32 PM UTC
Resolved
Mar 01, 2025, 06:06 PM UTC
Duration
33m
Detected by Pingoru
Mar 01, 2025, 05:32 PM UTC

Affected components

Email Scanning

Update timeline

  1. investigating Mar 01, 2025, 05:32 PM UTC

    We received reports about slow email delviery and are now investigating the case

  2. identified Mar 01, 2025, 05:53 PM UTC

    The issue was identified on the AWS side and should be resolved in the next few minutes

  3. monitoring Mar 01, 2025, 06:01 PM UTC

    We are monitoring the system closely to verify no more delayed emails

  4. resolved Mar 01, 2025, 06:06 PM UTC

    This incident has been resolved.