Peopleware incident

Academy module in WFM and TCCS currently not available

Resolved after 1 day 3 hours, on August 23, 2023.

monitoring Aug 24, 2023, 08:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 23, 2023, 05:28 PM UTC
Resolved
Aug 24, 2023, 08:37 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 23, 2023, 05:28 PM UTC

Update timeline

  1. identified Aug 23, 2023, 05:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 24, 2023, 12:59 PM UTC

    Existing users can already access the platform, just newly created users still do not have access. The investigation is in progress.

  3. monitoring Aug 24, 2023, 08:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2023, 08:37 PM UTC

    This incident has been resolved.

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