Resolved after 20 minutes, on January 4, 2018.
All systems are back to normal and any issues accessing our sites should be resolved.
Update timeline
- investigating Jan 04, 2018, 10:07 PM UTC
Due to an issue with one of our vendors (Heroku, https://status.heroku.com/), out automatic scaling is not working properly and some users are having trouble accessing our platforms. We are investigating the issue and working with our infrastructure providers to resolve as soon as possible.
- resolved Jan 04, 2018, 10:27 PM UTC
All systems are back to normal and any issues accessing our sites should be resolved.
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