Resolved after 36 minutes, affecting SendGrid API v3, on October 22, 2020.
The issue with Sendgrid has been resolved, and all email systems are now fully operational.
Affected components
SendGrid API v3
Update timeline
- identified Oct 22, 2020, 07:07 AM UTC
We are currently experiencing an issue with our service provider, Twilio Sendgrid, which we use to send bulk emails in the system. Until the issue is resolved, all bulk emails and newsletters will not be sent. We apologize for the inconvenience and will provide an update as soon as the service is restored.
- resolved Oct 22, 2020, 07:43 AM UTC
The issue with Sendgrid has been resolved, and all email systems are now fully operational.
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