Pennylane incident

Disruption of document uploads from mobile devices

Resolved after 2 hours 50 minutes, affecting Application (app.pennylane.com) and Mobile application, on August 27, 2026.

investigating Aug 27, 2026, 01:58 PM UTC

We would like to inform you that our application has been experiencing instabilities/slowdowns in documents uploads from mobile devices. Our teams are currently investigating to resolve this behavior. We apologize for any inconvenience caused and thank you for your understanding.

Started
Aug 27, 2026, 11:54 AM UTC
Resolved
Aug 27, 2026, 02:45 PM UTC
Duration
2h 50m
Detected by Pingoru
Aug 27, 2026, 11:54 AM UTC

Affected components

Application (app.pennylane.com)Mobile application

Update timeline

  1. investigating Aug 27, 2026, 01:58 PM UTC

    We would like to inform you that our application has been experiencing instabilities/slowdowns in documents uploads from mobile devices. Our teams are currently investigating to resolve this behavior. We apologize for any inconvenience caused and thank you for your understanding.

  2. resolved Aug 27, 2026, 02:47 PM UTC

    The incident has been resolved.

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