Pennylane experienced a major incident on April 13, 2026 affecting Application (app.pennylane.com), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Application (app.pennylane.com)
Update timeline
- identified Apr 13, 2026, 03:22 PM UTC
We would like to inform you that our application has been experiencing instability and crashes since around 17h. This may prevent some customers from accessing the application normally. Our teams have identified the origin and are in the process of resolving the incident. We apologize for any inconvenience caused and thank you for your understanding.
- resolved Apr 13, 2026, 03:31 PM UTC
This incident has been resolved.