Penneo incident

Casefile stuck

Minor Resolved View vendor source →

Penneo experienced a minor incident on January 22, 2025, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 10:53 AM UTC
Resolved
Jan 22, 2025, 12:55 PM UTC
Duration
2h 1m
Detected by Pingoru
Jan 22, 2025, 10:53 AM UTC

Update timeline

  1. monitoring Jan 22, 2025, 10:53 AM UTC

    A fix has been implemented, and we are currently monitoring the results. Some users may experience a delay in case file finalization as we work on clearing the backlog of delayed documents.

  2. resolved Jan 22, 2025, 12:55 PM UTC

    This incident has been resolved.