Penneo incident

Issue Impacting some Belgian Customers

Minor Resolved View vendor source →

Penneo experienced a minor incident on February 3, 2025 affecting Casefile and document management, lasting 23h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 11:40 AM UTC
Resolved
Feb 04, 2025, 11:35 AM UTC
Duration
23h 55m
Detected by Pingoru
Feb 03, 2025, 11:40 AM UTC

Affected components

Casefile and document management

Update timeline

  1. monitoring Feb 03, 2025, 11:40 AM UTC

    Issue found affecting some Belgium customers using a certain signing flow. Penneo will reach out to impacted customers.

  2. resolved Feb 04, 2025, 11:35 AM UTC

    This Incident has been resolved. Penneo will reach out to affected customers