Penneo experienced a major incident on July 30, 2024, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 30, 2024, 07:40 AM UTC
The website https://penneo.com/ is currently down due to maintenance.
- identified Jul 30, 2024, 07:49 AM UTC
The website https://penneo.com/ is currently down due to maintenance. You can use the following links to log in to Penneo SIGN and Penneo KYC: Penneo SIGN: https://app.penneo.com/login Penneo KYC: https://cla.penneo.com/ Contact Penneo Support team: https://penneo.my.site.com/support/s/contactsupport?language=en_US
- monitoring Jul 30, 2024, 08:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2024, 09:14 AM UTC
This incident has been resolved.