Penneo incident

Creation of new Webhook Subscriptions is currently unavailable.

Major Resolved View vendor source →

Penneo experienced a major incident on February 18, 2025, lasting 15d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 07:42 AM UTC
Resolved
Mar 05, 2025, 12:24 PM UTC
Duration
15d 4h
Detected by Pingoru
Feb 18, 2025, 07:42 AM UTC

Update timeline

  1. identified Feb 18, 2025, 07:42 AM UTC

    Creation of new Webhook Subscriptions is currently unavailable. This may impact the setup of the connection between Penneo and integrations, resulting in users experiencing an error message when connecting the systems. The issue has been identified, and a fix is being implemented.

  2. resolved Mar 05, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results. New webhook endpoints are now available in the public Swagger docs here: https://app.penneo.com/api/docs/#/Webhooks/post_webhook_api_v1_subscriptions We also have updated our publicly available article about webhooks here: https://penneo.readme.io/docs/webhooks