Penneo incident

Issue with uploading a PDF document in Penneo SIGN

Minor Resolved View vendor source →

Penneo experienced a minor incident on March 11, 2025 affecting Casefile and document management, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 01:47 PM UTC
Resolved
Mar 11, 2025, 03:26 PM UTC
Duration
1h 38m
Detected by Pingoru
Mar 11, 2025, 01:47 PM UTC

Affected components

Casefile and document management

Update timeline

  1. investigating Mar 11, 2025, 01:47 PM UTC

    Users may experience errors when trying to upload a document to Penneo SIGN. We are currently investigating this issue.

  2. identified Mar 11, 2025, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 03:26 PM UTC

    This incident has been resolved.