Penneo incident

Penneo SIGN unavailable

Critical Resolved View vendor source →

Penneo experienced a critical incident on March 14, 2025 affecting Casefile and document management and Web forms, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 07:16 AM UTC
Resolved
Mar 14, 2025, 08:44 AM UTC
Duration
1h 27m
Detected by Pingoru
Mar 14, 2025, 07:16 AM UTC

Affected components

Casefile and document managementWeb forms

Update timeline

  1. investigating Mar 14, 2025, 07:16 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 14, 2025, 07:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 14, 2025, 07:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 14, 2025, 08:44 AM UTC

    This incident has been resolved.