Pencil Spaces incident
Several users are reporting "Connecting to server" errors
Resolved after 1 hour 47 minutes, affecting Whiteboards and Realtime communications / messaging and 1 more, on May 16, 2023.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating May 16, 2023, 12:51 AM UTC
Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating, joining, or editing Spaces. Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses. Please accept our apologies for any inconvenience caused.
- investigating May 16, 2023, 02:38 AM UTC
We are continuing to investigate this issue.
- resolved May 16, 2023, 02:38 AM UTC
This incident has been resolved.
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