Pencil Spaces incident
Several users are reporting "Connecting to server" errors
Resolved after 32 minutes, affecting Whiteboards, on December 10, 2024.
This issue has now been resolved - Pencil Spaces should be operating as normal. We apologize again for the inconvenience.
Affected components
Update timeline
- investigating Dec 10, 2024, 06:33 PM UTC
Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating, joining, or editing Spaces. Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.
- resolved Dec 10, 2024, 07:05 PM UTC
This issue has now been resolved - Pencil Spaces should be operating as normal. We apologize again for the inconvenience.
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