Pencil Spaces incident
Several users are reporting "Connecting to server" errors
Resolved after 35 minutes, affecting Whiteboards and Pencil Spaces API, on February 4, 2025.
Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating or joining Spaces. Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.
Affected components
Update timeline
- investigating Feb 04, 2025, 07:14 PM UTC
Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating or joining Spaces. Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.
- resolved Feb 04, 2025, 07:50 PM UTC
This incident has been resolved.
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